Frequently Asked Questions

OccuScan is an advanced eye scan analysis software that uses artificial intelligence to analyze eye images. Our system can detect and assess various eye conditions including diabetic retinopathy, glaucoma, age-related macular degeneration (AMD), and other retinal abnormalities. The software works with different types of eye scans including fundus images, OCT scans, and external eye images.

OccuScan is currently available for eye care professionals. Get in contact to register an account to start using our AI-powered eye scan analysis tools immediately. We're continuously improving our system with regular updates and new features.

Our eye scan analysis tool uses advanced AI models to analyze eye images. Simply upload images of both the left and right eyes, and our system will process the images and provide a detailed analysis. The results include identification of abnormalities, assessment of severity, and potential conditions that may be present.

Yes, we take the security and privacy of patient information extremely seriously. All eye scan images and analysis results are encrypted and stored securely on our servers. We comply with healthcare data protection regulations and do not share patient information with third parties without proper authorization. Our system is designed to help eye care professionals provide better care while maintaining patient confidentiality.

No, OccuScan is designed to be a supportive tool for eye care professionals, not a replacement for clinical judgment. Our AI analysis provides additional insights to help professionals in their diagnostic process, but final diagnosis and treatment decisions should always be made by qualified healthcare providers based on their expertise and the full clinical picture.

Yes, we offer a free trial that includes a few complimentary eye scan analyses. This allows you to experience OccuScan's capabilities and evaluate how it can benefit your practice before committing fully. Once your free trial analyses are used, you can easily upgrade to one of our main service offering.

OccuScan can be used whenever you need to analyze eye scans for your patients. For monitoring conditions like diabetic retinopathy or glaucoma, you might use it during regular check-ups according to clinical guidelines. The frequency of use depends on your clinical practice and patient needs. Each analysis is recorded in your account history for easy reference and comparison over time.

After logging in, you can access our dedicated support page where you can submit technical issues, ask questions, or request assistance. Our team is committed to providing timely support to ensure you can use OccuScan effectively in your practice. For urgent matters, contact information is also available on the support page.

We value your feedback to improve OccuScan. You can provide feedback through the support page after logging in. Your insights help us enhance the accuracy and usability of our AI analysis tools. For direct communication, our contact information is available on the support page.

Absolutely! We're continuously improving OccuScan based on user feedback. If you need additional analysis types, integration with other systems, or any other features, please let us know through the support page. We prioritize feature development based on user needs and technical feasibility, and we're committed to making OccuScan the most comprehensive eye scan analysis tool available.